The Reliable Networks IT Managed Service Program is an all-inclusive, flat-fee, insurance-like service program that covers everything you would expect from a world-class Managed Services program. In fact, MPA Networks made history as the first IT Provider to offer such a program.
The answer is very simple: We believe the IT provider, who is entrusted with the care and functionality of the client's IT system, which is at the core of the business operations, should take 100% of the risk - not the client. We are your IT business partners, committed to your ongoing success, not the accumulation of time and materials hours. Our flat-fee approach includes all service and labor, even emergencies, so you need never worry about Bill-by-the-Hour costs. Live with greater Peace of Mind knowing your technology is proactively taken care of while you completely avoid service fee surprises.
How about that for a fresh and novel approach?
Your Reliable Networks IT Managed Service program covers the typical things you would expect a good IT managed services program to provide such as consulting, productivity analysis, server management, MIS manager services, backup and disaster recovery, and cloud solutions.
But we go much further by covering labor fees for your biggest expenses of all: projects, rollouts, new technology implementations, new server installations, new software implementations, server rebuilds, new workstation setups for new employees, virus-attack cleanups, office moves, and more.
You want to add a new CRM system to better connect with your clients? You want a new backup system? You're moving and want to avoid a $10,000 service labor bill? "No problem, you're covered!"
The Reliable Networks Managed Service Program includes web-based trouble ticket and project management. What does this mean for you?
The Reliable Networks Managed Service Program comes with or without the SafetyNet Backup and Disaster Recovery System, depending on your needs and preferences.