December 21st, 2016 by admin
Phishing attacks are a dangerous and devastating method hackers use to steal personal information and accounts—primarily by striking the user instead of the machine. According to the APWG Phishing Activity Trends Report, the first quarter of 2016 saw...
Posted in: Cyber and Data Security
December 13th, 2016 by admin
In a rare move, Samsung fully recalled and discontinued production on its previously well-reviewed Galaxy Note 7 model following several verified cases of the devices catching fire. This unexpected turn of events has left a vacuum in the large smartphone...
Posted in: Hardware and Software
December 7th, 2016 by admin
If your company’s antivirus software is letting you down, you should think twice before installing a second one on a computer: It may actually make things worse. Multiple antivirus programs working in conjunction on the same device is not a case of...
Posted in: Hardware and Software
November 23rd, 2016 by admin
In September 2016, half a billion Yahoo account users received the bad news that their names, email addresses, phone numbers, and security questions were potentially stolen in a 2014 hack. According to CNET, the Yahoo hack is the largest data breach...
Posted in: Cyber and Data Security
November 16th, 2016 by admin
Even seasoned IT pros have made the mistake of not backing up a device—and panicked after losing countless important files because the device failed. We may know better, yes, but that doesn’t mean we’re perfect. On the flip side, we’ve all...
Posted in: Cyber and Data Security
November 11th, 2016 by admin
In September 2016, Apple announced that the iPhone 7 will not feature a 3.5mm jack—meaning anyone who wants to use standard headphones (or the credit-card scanning Square Reader) will need an adapter. Only time will tell if removing the century-old...
Posted in: Hardware and Software
November 1st, 2016 by admin
As you probably know already, the United States experienced its largest Internet blackout in history on October 21, 2016, when Dyn—a service that handles website domain name routing—got hit with a massive distributed denial of service (DDoS) attack...
Posted in: Cyber and Data Security
October 26th, 2016 by admin
Work-disrupting messages like “please connect charger” and “plug in or find another power source” can be a huge source of frustration—not to mention a major productivity killer—for employees on the go. Nobody wants to see their phone battery go belly-up...
Posted in: Hardware and Software
October 19th, 2016 by admin
Good news: Your IT staff can stop running regular hard drive defragmentation on your office computers. Improvements in technology have rendered this decade-old practice largely irrelevant. One less thing to worry about, as far as we’re concerned. Hard...
Posted in: Hardware and Software
October 12th, 2016 by admin
While modern computers are much more stable than their ancestors, trying to get work done on a slow, malfunctioning computer is still a business world rite of passage. Troubleshooting bad behavior on your work computer can, of course, be a tedious...
Posted in: Hardware and Software
September 28th, 2016 by admin
If your staff is complaining about slow Internet access at your office, it’s time to consider how well the Wi-Fi network is configured. Slow Wi-Fi is best known, after all, for transforming an otherwise ideal work environment into a slow-boiling pot...
Posted in: Hardware and Software
September 21st, 2016 by admin
IoT devices have incredible potential to make your office more efficient. Previously we’ve discussed the caveats IoT devices bring to the workplace a few times, but today we’re going to focus on how these devices can increase productivity. It’s easy...
Posted in: Hardware and Software
September 13th, 2016 by admin
Water-resistance probably isn’t on the feature checklist for your employee smartphones—but judging by how many of these devices meet an untimely end via liquid damage, it should be. It probably doesn't come as a surprise that dropping the device...
Posted in: Hardware and Software
September 7th, 2016 by admin
Google’s Chromebook platform has the potential to replace traditional laptops and increase productivity for businesses, much like it has in the consumer market at large. For the uninitiated, Chromebooks are Cloud-oriented laptops that run most operations...
Posted in: Hardware and Software
August 30th, 2016 by admin
Those old servers your business no longer uses—and keeps running anyway—are more than just a security risk: They’re hurting your firm’s bottom line. The term comatose server describes a functional server, connected to a network, that sits idle virtually...
Posted in: Hardware and Software
August 24th, 2016 by admin
Secondary monitors have incredible potential to increase productivity in the workplace. It might not seem like much, but minimizing, maximizing, and arranging application windows on a single computer monitor can take up a significant amount of time....
Posted in: Hardware and Software
August 16th, 2016 by admin
Secure passwords and recovery strategies are an essential part of doing business in the digital age—and password manager programs can help streamline the process. Password managers store and, often, automate login credentials for individuals across...
Posted in: Cyber and Data Security
August 9th, 2016 by admin
There was a time when printers—in your office or home—were considered relatively "simple" office equipment: plug it in, connect it to the local network, and keep the ink fresh, and there wasn't much else to worry about. But times have changed. Today's...
Posted in: Cyber and Data Security, Hardware and Software
August 2nd, 2016 by admin
Not all storage devices were built to stand the test of time, so it’s important for every business to ensure its data is backed up on a reliable platform. If you’ve ever needed to reference financial records or court cases from a decade ago, you’ll...
Posted in: Hardware and Software
July 26th, 2016 by admin
Last time, we talked about several handy do-it-yourself online tools to measure your office broadband speed. If your online connections aren't quite as fast as you expected from your service provider, don't be afraid to show them the "hard numbers"...
Posted in: Hardware and Software
July 19th, 2016 by admin
How fast is your company's broadband Internet speed compared to ten years ago? Chances are that while your online connection at work back then was faster than your first home Internet service (think of that annoying dial-up modem noise), if you tried...
Posted in: Hardware and Software
July 12th, 2016 by admin
If you've looked over our previous posts since we've started our blog, you know how serious we are about protecting your company from everyday cyber-threats—mainly phishing, ransomware, and various other malware. Today we'd like to discuss a different...
Posted in: Cyber and Data Security
July 7th, 2016 by admin
It's a fair bet that one of your employees has already shown off a trendy new wearable gadget around the office. What began with Bluetooth earpieces would branch off into smartwatches, smart glasses, wrist-worn fitness trackers, and even smart clothing...
Posted in: Hardware and Software
June 29th, 2016 by admin
Readers of our blog over the past few years know we were among the first in the Bay Area to warn our customers about the growing threats of ransomware—from the emergence of CryptoLocker and CryptoWall to our federal government's startling admission...
Posted in: Cyber and Data Security
June 21st, 2016 by admin
More and more businesses are switching their storage solutions from hard disk drives (HDDs) to solid state drives (SSDs) for one simple reason: the appeal of faster loading times and increased productivity. However, HDDs can still be the better choice...
Posted in: Hardware and Software
June 14th, 2016 by admin
A WISP is one of the most important documents for any company doing business over the Internet—which, in this day and age, is pretty much everybody. Who's responsible for drafting and maintaining your company's WISP? Or are you even sure what a WISP...
Posted in: Cyber and Data Security
June 7th, 2016 by admin
One of our pet peeves with some of our new customers is that once we come in to upgrade their IT network, they're careless about disposing their old hardware—specifically, their PC hard drives. They think that by simply deleting their existing files—email,...
Posted in: Cyber and Data Security, Hardware and Software
June 1st, 2016 by admin
Being the cyber-security geeks we are, we took great interest in combing through this year's California Data Breach Report, released by the Attorney General's office this past February. The report tabulates data collected from breach incidents which...
Posted in: Cyber and Data Security
May 24th, 2016 by admin
Those “Upgrade to Windows 10” notifications seem to be showing up everywhere, even in the middle of a weather forecast on Iowa television. What would’ve otherwise been an embarrassing interruption turned into a watercooler moment that anyone who used...
Posted in: Hardware and Software
May 17th, 2016 by admin
Let’s talk about desktop monitors. In many companies, large or small, an onboarding employee gets whatever display hardware might already reside in their assigned cube—no matter how old it is. But like most computer products, the technology is always...
Posted in: Hardware and Software
May 11th, 2016 by admin
Smartphone users can be broken down into two camps: those who can't live without lining up to buy the latest and greatest model the day it hits the stores, and those who hold on to their tried-and-true phone until it suddenly dies one morning. There's...
Posted in: Hardware and Software
May 3rd, 2016 by admin
Today we'd like to pass along a critical security advisory to all our customers: If any of your company's Windows systems still retain Apple's QuickTime for Windows software, uninstall it immediately—as soon as you finish reading this post (if not...
Posted in: Hardware and Software
April 26th, 2016 by admin
Earlier today the cashier at the local drive-thru miskeyed the amount of cash I gave him into his register. Somewhat sheepishly, he asked if I had a smartphone so I could verify the correct amount of change. Fortunately, I never leave home without it....
Posted in: Cyber and Data Security, Hardware and Software
April 19th, 2016 by admin
If you've been a regular reader of our blog, you know we've spent plenty of time discussing phishing, malware, and other cybercrime. It's all part of our modern online world, and we know it will never really go away. We've talked about the tricks scammers...
Posted in: Cyber and Data Security
April 12th, 2016 by admin
A couple months back, we touched on the story of our normally tech-savvy friend who got tricked into allowing his desktop PC to be infected with obvious malware. At first, he had the sickening feeling that comes with a virus-infected computer—but thanks...
Posted in: Cyber and Data Security
April 7th, 2016 by admin
We're only a few months into 2016, but we've already seen two high-profile ransomware attacks—where cyber-crooks heavily encrypt a victim's computer files before demanding payment for a decryption key only they can provide. Two notable incidents grabbed...
Posted in: Cyber and Data Security
March 30th, 2016 by admin
If you think there's a new cyber-threat to worry about every week, you're probably right. The latest vulnerability to send shockwaves through the enterprise security community has been given a rather ominous acronym: DROWN, short for Decrypting RSA...
Posted in: Cyber and Data Security
March 23rd, 2016 by admin
Since Apple famously introduced the Macintosh over three decades ago, Mac users have been confident that their computers are virtually immune to ransomware and other malware threats which plague their Windows counterparts. But those days are over. ...
Posted in: Cyber and Data Security, Hardware and Software
March 15th, 2016 by admin
Hackers can take advantage of a newer technology prevalent throughout your business to break into your network and compromise security: Internet of Things devices. Your business may have never considered that the handy new Smart Thermostats throughout...
Posted in: Cyber and Data Security, Hardware and Software
March 8th, 2016 by admin
February's big story in the tech world was the conflict between Apple and the FBI over the creation of a "backdoor" to retrieve encrypted data on iPhones. The government is looking for any clue as to what—or, more specifically, who—motivated Syed Farook,...
Posted in: Cyber and Data Security, Hardware and Software
March 2nd, 2016 by admin
When it’s time to upgrade employee smartphones, your business needs to worry about backing up data, clearing the memory, and figuring out the best way to get rid of the old devices. According to Business Insider, the average smartphone upgrade cycle...
Posted in: Hardware and Software
February 25th, 2016 by admin
The end is here for all versions of Microsoft’s Internet Explorer outside of the most recent version. If your business is still using older versions of the browser, it’s important to switch to a different browser—or upgrade to maintain the latest in...
Posted in: Hardware and Software
February 17th, 2016 by admin
A new combination of a sophisticated password-stealing Trojan, powerful exploit kit, and content-encrypting ransomware is making its way around the Internet infecting Windows users. If it hits your business, you’re looking at a considerable loss of...
Posted in: Cyber and Data Security
February 11th, 2016 by admin
We were as optimistic as anyone about Microsoft's long-awaited release of the Windows 10 operating system. As we discussed last May, we looked forward to real improvements—chiefly a better desktop interface—over its widely unloved predecessor, Windows...
Posted in: Hardware and Software
February 2nd, 2016 by admin
How dependent have you and your employees become on public Wi-Fi outside the office? Mobile hotspots are almost everywhere now—from coffee houses and fast-food restaurants to hotels and airports (and even aboard most planes). Without Wi-Fi access,...
Posted in: Cyber and Data Security
January 26th, 2016 by admin
The Cloud is here to stay—and growing before our eyes. Even the customer segment that the marketing world terms late adopters—the last people to "get on the boat" of tech trends—are finally taking a hard look at migrating at least some of their IT to...
Posted in: Hardware and Software
January 21st, 2016 by admin
As chaos reigns across much of the Middle East, our government steadfastly insists that "the United States does not negotiate with terrorists—because it will only encourage them in the future." Meanwhile, visitors to our National Parks are warned...
Posted in: Cyber and Data Security
January 12th, 2016 by admin
It's been talked about everywhere from the New York Times to Men's Health and Women's Health: Sitting at a desk all day may be dangerously unhealthy. Medical studies conducted around the world support the same conclusion: When a human body...
Posted in: Solutions, Hardware and Software
January 5th, 2016 by admin
What is the current state of your company's IT security training program—if you have one? Many companies settle for an annual group training session to broadly review the major types of cyber-threats—viruses, malware, and phishing. The problem with...
Posted in: Cyber and Data Security
