July 10th, 2018 by admin
Running automatic updates for applications and operating systems helps protect your company's digital devices, but those updates can harm productivity if not well managed. Unpatched software is the single biggest security risk in the workplace, so it's...
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Tags: Android, iOS, Microsoft Windows, software updates
Posted in: Cyber and Data Security
June 20th, 2018 by admin
Businesses have more to worry about than ever when it comes to dealing with new forms of cyber-attacks. The shift to a BYOD workplace adds even more challenges to protecting your digital assets. While hardware and software solutions continue to improve...
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Tags: managed IT services, passwords, phishing, software updates
Posted in: Cyber and Data Security
May 29th, 2018 by admin
While many of the technical needs at nonprofit and for-profit businesses overlap, there are still several key considerations for nonprofits looking for the right IT services provider. Nonprofits' motivations may be driven less by the concept of "spending...
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Tags: infrastructure, managed IT services, nonprofits, software updates
Posted in: Cyber and Data Security, Partners and Industries
May 14th, 2018 by admin
Technology improvements have made it easy for employees to get work done on their personal devices from anywhere. However, that freedom comes with additional security risks and requires extra diligence to keep data secure. Safeguarding information is...
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Tags: BYOD, malware, passwords, phishing, software updates
Posted in: Cyber and Data Security
February 12th, 2018 by admin
At the end of 2017, the world learned about Spectre and Meltdown: two far-reaching security threats that exploit how CPUs work to expose protected information on nearly every recent PC, server and smartphone. Hackers can use these exploits to do things...
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Tags: Android, iOS, Mac OS, managed IT services, Microsoft Windows, security threats, software updates
Posted in: Cyber and Data Security
February 5th, 2018 by admin
Businesses have a lot to gain by hiring remote employees, including the ability to recruit from a larger talent pool and the potential for less expensive workplace accommodations. However, remote employees introduce new challenges in IT security because...
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Tags: managed IT services, passwords, software updates
Posted in: Cyber and Data Security, Solutions
December 28th, 2017 by admin
There are many ways to reuse an old computer. Replacing an old computer that still works is a good feeling. The device survived the replacement cycle. However, some desktops and laptops have the potential to lead second lives in the workplace. Re-assigning...
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Tags: consulting services, cost savings, productivity, software updates
Posted in: Solutions
October 3rd, 2017 by admin
The 2017 Equifax hack is teaching a painful lesson about the necessity of businesses keeping up with software patches for IT security and to avoid catastrophic damage. The hack, which resulted in potentially exposing the financial information necessary...
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Tags: backup and disaster recovery, identity theft, security threats, software updates
Posted in: Cyber and Data Security
August 8th, 2017 by admin
Ransomware, a type of malware that holds a computer hostage and tries to force the victim to pay money to recover access, is a nightmare for any business, but the healthcare industry faces the more severe side of a ransomware attack. The healthcare industry...
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Tags: cloud platform, healthcare, malware, phishing, ransomware, security threats, software updates
Posted in: Cyber and Data Security, Partners and Industries
July 25th, 2017 by admin
In June 2017, WikiLeaks released secret documents that exposed the tools the CIA uses to infiltrate public and private networks through routers. These documents have shined a light on how easy it is for someone to hack a router.
This begs the question,...
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Tags: Internet of Things, passwords, security threats, software updates
Posted in: Cyber and Data Security, Hardware and Software
June 13th, 2017 by admin
Many small-to-medium businesses (SMBs) have taken to hosting their own intranet to increase productivity in the workplace. For those unfamiliar with the term, "intranet" is not a typo, but rather an internal network that behaves like a private Internet....
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Tags: cost savings, productivity, software updates
Posted in: Solutions
May 10th, 2017 by admin
It happens to everyone: You turn your computer back on after you intended to leave the office, or come in early to get a head start on a new project, only to be greeted by a 20-minute operating system (OS) update session. This common workplace frustration...
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Tags: malware, Microsoft Windows, productivity, security threats, software updates
Posted in: Hardware and Software
April 11th, 2017 by admin
If your business hasn't already made the switch from Windows 10's predecessors to a new operating system, it's time to make the initiative a priority. While your IT staff doesn't need to upgrade every computer in your office, it's necessary to make sure...
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Tags: backup and disaster recovery, Microsoft Windows, security threats, software updates
Posted in: Hardware and Software
March 14th, 2017 by admin
The malware infection, discovered in late January, that's been hiding out on Mac and Linux devices for more than two years doesn't mean the security floodgates are open, but it is a reminder that these devices aren't invincible. Apple is calling this...
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Tags: Apple, biotech, healthcare, Mac OS, malware, security threats, software updates
Posted in: Cyber and Data Security
March 1st, 2017 by admin
When it comes to your office computers, a little bit of spring cleaning goes a long way. Sure, cleaning office computers can seem tedious. But think of it like preventative maintenance on a vehicle: In the best-case scenario, you'll never know all the...
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Tags: backup and disaster recovery, malware, software updates, tips and tools
Posted in: Hardware and Software
October 12th, 2016 by admin
While modern computers are much more stable than their ancestors, trying to get work done on a slow, malfunctioning computer is still a business world rite of passage. Troubleshooting bad behavior on your work computer can, of course, be a tedious...
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Tags: Mac OS, Microsoft Windows, mobile devices, software updates, tips and tools
Posted in: Hardware and Software
August 9th, 2016 by admin
There was a time when printers—in your office or home—were considered relatively "simple" office equipment: plug it in, connect it to the local network, and keep the ink fresh, and there wasn't much else to worry about.
But times have changed.
Today's...
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Tags: firewall, security threats, software updates, tips and tools
Posted in: Cyber and Data Security, Hardware and Software
July 26th, 2016 by admin
Last time, we talked about several handy do-it-yourself online tools to measure your office broadband speed. If your online connections aren't quite as fast as you expected from your service provider, don't be afraid to show them the "hard numbers"...
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Tags: software updates, tips and tools, Wi-Fi
Posted in: Hardware and Software
May 24th, 2016 by admin
Those “Upgrade to Windows 10” notifications seem to be showing up everywhere, even in the middle of a weather forecast on Iowa television. What would’ve otherwise been an embarrassing interruption turned into a watercooler moment that anyone who used...
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Tags: consulting services, Microsoft Windows, security threats, software updates
Posted in: Hardware and Software
May 11th, 2016 by admin
Smartphone users can be broken down into two camps: those who can't live without lining up to buy the latest and greatest model the day it hits the stores, and those who hold on to their tried-and-true phone until it suddenly dies one morning.
There's...
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Tags: Android, backup and disaster recovery, malware, ransomware, security threats, software updates, tips and tools
Posted in: Hardware and Software
May 3rd, 2016 by admin
Today we'd like to pass along a critical security advisory to all our customers:
If any of your company's Windows systems still retain Apple's QuickTime for Windows software, uninstall it immediately—as soon as you finish reading this post (if not...
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Tags: Apple, managed IT services, Microsoft Windows, security threats, software updates
Posted in: Hardware and Software
April 7th, 2016 by admin
We're only a few months into 2016, but we've already seen two high-profile ransomware attacks—where cyber-crooks heavily encrypt a victim's computer files before demanding payment for a decryption key only they can provide. Two notable incidents grabbed...
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Tags: backup and disaster recovery, managed IT services, ransomware, security threats, software updates
Posted in: Cyber and Data Security
March 15th, 2016 by admin
Hackers can take advantage of a newer technology prevalent throughout your business to break into your network and compromise security: Internet of Things devices. Your business may have never considered that the handy new Smart Thermostats throughout...
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Tags: Internet of Things, malware, managed IT services, security threats, software updates
Posted in: Cyber and Data Security, Hardware and Software
February 25th, 2016 by admin
The end is here for all versions of Microsoft’s Internet Explorer outside of the most recent version. If your business is still using older versions of the browser, it’s important to switch to a different browser—or upgrade to maintain the latest in...
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Tags: managed IT services, Microsoft Windows, software updates
Posted in: Hardware and Software
February 17th, 2016 by admin
A new combination of a sophisticated password-stealing Trojan, powerful exploit kit, and content-encrypting ransomware is making its way around the Internet infecting Windows users. If it hits your business, you’re looking at a considerable loss of...
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Tags: backup and disaster recovery, cloud platform, malware, ransomware, security threats, software updates, tips and tools
Posted in: Cyber and Data Security
February 11th, 2016 by admin
We were as optimistic as anyone about Microsoft's long-awaited release of the Windows 10 operating system. As we discussed last May, we looked forward to real improvements—chiefly a better desktop interface—over its widely unloved predecessor, Windows...
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Tags: cost savings, Microsoft Windows, productivity, software updates
Posted in: Hardware and Software
January 26th, 2016 by admin
The Cloud is here to stay—and growing before our eyes. Even the customer segment that the marketing world terms late adopters—the last people to "get on the boat" of tech trends—are finally taking a hard look at migrating at least some of their IT to...
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Tags: cloud platform, cost savings, infrastructure, managed IT services, productivity, software updates
Posted in: Hardware and Software
December 16th, 2015 by admin
Before you take your teenage kids to see the new Steve Jobs biopic, ask them what Jobs' first successful product was. Don't be surprised if they answer "the iPod"! For most of their generation, the original Macintosh is ancient history.
Today's Mac...
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Tags: infrastructure, Mac OS, productivity, security threats, software updates
Posted in: Hardware and Software
November 5th, 2015 by admin
Weak IT security generally revolves around the following theory: "We'll keep hackers out of our network—everything's okay until something bad happens."
But strong security operates from an assume breach mindset: The hackers have already infiltrated...
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Tags: antivirus, malware, managed IT services, security threats, software updates
Posted in: Cyber and Data Security
October 27th, 2015 by admin
Now that the dust has settled around the release of Windows 10, your SMB may be looking to increase productivity by upgrading your OS. Still, you should proceed with caution.
The latest version of the operating system offers a more secure computing...
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Tags: compliance, managed IT services, Microsoft Windows, software updates, tips and tools
Posted in: Hardware and Software
October 6th, 2015 by admin
The big news out of Microsoft over the past couple of months is the much-ballyhooed release of Windows 10. While “Win10” finally addresses those annoying shortcomings of its predecessor Windows 8 (as we've discussed), it still hasn't corrected a dangerous...
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Tags: Adobe, antivirus, Apple, Mac OS, Microsoft Windows, security threats, software updates, tips and tools
Posted in: Cyber and Data Security
August 6th, 2015 by admin
Each month, Microsoft releases a new security bulletin. In May of 2015, forty-six vulnerabilities had been identified and fixed, spanning products such as Windows, Internet Explorer, and Office. In June, it was even more. While some of these vulnerabilities...
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Tags: antivirus, backup and disaster recovery, cost savings, firewall, malware, managed IT services, security threats, software updates
Posted in: Cyber and Data Security
July 16th, 2015 by admin
We've spent plenty of time here talking about safeguarding your company against phishing and other forms of cyber-attack. As we've discussed, the first line of defense against phishing is to make sure your employees remain vigilant by avoiding email...
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Tags: Adobe, malware, managed IT services, phishing, ransomware, security threats, software updates, tips and tools
Posted in: Cyber and Data Security
May 13th, 2015 by admin
It was about a year ago that Microsoft officially ended support (most importantly, automatic security patches) for Windows XP. Particularly for business users, running a computer on XP after April 8, 2014, became about as wise as leaving keys dangling...
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Tags: biometrics, Microsoft Windows, security threats, software updates
Posted in: Hardware and Software
April 16th, 2015 by admin
A friend called me recently to gripe about his personal email account. His ISP has done a pretty good job of virtually eliminating the annoying spam he used to receive (remember your inbox way back when?), but now he's the target of two particularly...
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Tags: Apple, email, managed IT services, phishing, security threats, software updates
Posted in: Cyber and Data Security
April 1st, 2015 by admin
You probably know President Obama recently hosted a high-profile cyber-security summit at Stanford. The basic idea was to discuss how to expand the federal government's role in combating cybercrime against American businesses—from simple theft to outright...
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Tags: antivirus, firewall, security threats, software updates
Posted in: Cyber and Data Security
February 20th, 2015 by admin
You probably remember the 2001 blockbuster remake of Ocean's Eleven starring George Clooney and Brad Pitt. While George and Brad's grand scheme—robbing a secret multi-casino vault underneath the Las Vegas Strip—may have been pure Hollywood, a key element...
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Tags: security threats, software updates
Posted in: Hardware and Software
January 7th, 2015 by admin
The holiday season means more than shopping and gift giving. It also now marks prime season for cybercriminals and hackers around the world — and they're coming after small businesses in the U.S.
"Targeting" Target—via Small Businesses
You may have...
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Tags: cloud platform, firewall, malware, managed IT services, ransomware, security threats, software updates
Posted in: Cyber and Data Security
April 30th, 2014 by admin
Serious Security Flaw Found in IE
A security flaw or bug has been discovered in Microsoft Internet Explorer (IE), which affects all versions of IE from 6 to 11. This flaw allows a hacker to potentially gain access to your computer and hard drive when...
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Tags: Microsoft Windows, security threats, software updates
Posted in: Cyber and Data Security
April 8th, 2014 by admin
Microsoft Corporation has just announced it will stop supporting Windows XP, one of the world's most popular and successful operating systems.
Though Microsoft XP will not magically disappear from the desktops of anyone currently using it (which is...
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Tags: managed IT services, Microsoft Windows, security threats, software updates
Posted in: Cyber and Data Security, Hardware and Software
December 18th, 2013 by admin
Ready for the answers to our quiz?
Drumroll please...
Every single email is malicious EXCEPT for this one:
“eFax message from “4082459385″. 1 page(s). Caller-ID: 408-245-9385″ - eFax
Yep, that eFax message is 100% legitimate!
Now let's discuss why...
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Tags: email, phishing, software updates, tips and tools
Posted in: Cyber and Data Security