November 22nd, 2017 by admin
After years of improving smartphone glass durability, a shift design is bringing back the perils of dropping the device only to discover the glass has cracked on impact. The newly released iPhone 8 and iPhone X aren’t doing well in drop tests, with screens...
Read Full Story »
Tags: consulting services, mobile devices, productivity
Posted in: Hardware and Software
September 12th, 2017 by admin
It's easy to take a functional Internet connection for granted until it's no longer working. When that Internet connection inevitably goes down, your business could be left scrambling to figure out how to keep working until service is restored. The best...
Read Full Story »
Tags: backup and disaster recovery, cost savings, mobile devices, productivity, Wi-Fi
Posted in: Solutions, Hardware and Software
August 29th, 2017 by admin
Adobe Flash, the web content standard the Internet loves to hate, will soon meet its ultimate demise: Adobe will finish phasing out the platform in 2020. Flash, first introduced in the early 2000s, has been on a gradual decline for almost as long as it...
Read Full Story »
Tags: Adobe, managed IT services, mobile devices, security threats
Posted in: Hardware and Software
August 15th, 2017 by admin
According to a 2017 published study by Advisen and Experian, one of the biggest threats facing small businesses comes from within, such as overconfidence in the organization's ability to protect itself and recover from cyber security attacks. While businesses...
Read Full Story »
Tags: Internet of Things, mobile devices, phishing, ransomware, security threats
Posted in: Cyber and Data Security
June 27th, 2017 by admin
Getting caught off-guard in a cyber security attack is a disaster for any business, large or small—and the frequency of attacks is only getting worse.
According to the CyberEdge 2017 Cyberthreat Defense Report, hackers successfully compromised...
Read Full Story »
Tags: backup and disaster recovery, malware, mobile devices, passwords, ransomware, security threats
Posted in: Cyber and Data Security
June 6th, 2017 by admin
Computer memory market trends could play a role in your business’s decision on when to upgrade or replace employee computers. According to PC World, the technology research experts at Gartner predict that prices for both RAM and Solid State Drives (SSDs)...
Read Full Story »
Tags: cost savings, mobile devices, productivity
Posted in: Hardware and Software
May 23rd, 2017 by admin
When trying to determine if a piece of technology is simply old or completely obsolete, keep in mind that there are different criteria for Android and iOS devices than for desktop and laptop computers. An employee stuck using an obsolete device is likely,...
Read Full Story »
Tags: Android, Apple, iOS, managed IT services, mobile devices, productivity
Posted in: Hardware and Software
April 19th, 2017 by admin
Samsung's March 2017 announcement that its flagship smartphone would support first-party peripheral that makes the device work like a desktop computer could mean big changes for how people look at their productivity devices.
While this is not the first...
Read Full Story »
Tags: backup and disaster recovery, mobile devices, productivity, Samsung
Posted in: Hardware and Software
March 28th, 2017 by admin
If the sounds of disgruntled employees complaining about poor Wi-Fi connectivity are all too familiar in your SMB, it's time to consider switching to a mesh network.
Unlike traditional Wi-Fi networks that use a single point of origin and optional...
Read Full Story »
Tags: Android, cost savings, iOS, mobile devices, productivity, Wi-Fi
Posted in: Hardware and Software
November 11th, 2016 by admin
In September 2016, Apple announced that the iPhone 7 will not feature a 3.5mm jack—meaning anyone who wants to use standard headphones (or the credit-card scanning Square Reader) will need an adapter.
Only time will tell if removing the century-old...
Read Full Story »
Tags: Apple, iOS, mobile devices, tips and tools
Posted in: Hardware and Software
October 26th, 2016 by admin
Work-disrupting messages like “please connect charger” and “plug in or find another power source” can be a huge source of frustration—not to mention a major productivity killer—for employees on the go. Nobody wants to see their phone battery go belly-up...
Read Full Story »
Tags: Mac OS, Microsoft Windows, mobile devices, productivity
Posted in: Hardware and Software
October 12th, 2016 by admin
While modern computers are much more stable than their ancestors, trying to get work done on a slow, malfunctioning computer is still a business world rite of passage. Troubleshooting bad behavior on your work computer can, of course, be a tedious...
Read Full Story »
Tags: Mac OS, Microsoft Windows, mobile devices, software updates, tips and tools
Posted in: Hardware and Software
September 28th, 2016 by admin
If your staff is complaining about slow Internet access at your office, it’s time to consider how well the Wi-Fi network is configured. Slow Wi-Fi is best known, after all, for transforming an otherwise ideal work environment into a slow-boiling pot...
Read Full Story »
Tags: managed IT services, mobile devices, tips and tools, Wi-Fi
Posted in: Hardware and Software
September 13th, 2016 by admin
Water-resistance probably isn’t on the feature checklist for your employee smartphones—but judging by how many of these devices meet an untimely end via liquid damage, it should be.
It probably doesn't come as a surprise that dropping the device...
Read Full Story »
Tags: mobile devices, productivity, Samsung, tips and tools
Posted in: Hardware and Software
September 7th, 2016 by admin
Google’s Chromebook platform has the potential to replace traditional laptops and increase productivity for businesses, much like it has in the consumer market at large. For the uninitiated,
Chromebooks are Cloud-oriented laptops that run most operations...
Read Full Story »
Tags: Android, cloud platform, consulting services, mobile devices, productivity
Posted in: Hardware and Software
July 7th, 2016 by admin
It's a fair bet that one of your employees has already shown off a trendy new wearable gadget around the office. What began with Bluetooth earpieces would branch off into smartwatches, smart glasses, wrist-worn fitness trackers, and even smart clothing...
Read Full Story »
Tags: BYOD, consulting services, encryption, mobile devices, security threats
Posted in: Hardware and Software
April 26th, 2016 by admin
Earlier today the cashier at the local drive-thru miskeyed the amount of cash I gave him into his register. Somewhat sheepishly, he asked if I had a smartphone so I could verify the correct amount of change. Fortunately, I never leave home without it....
Read Full Story »
Tags: Android, BYOD, iOS, mobile devices, Wi-Fi
Posted in: Cyber and Data Security, Hardware and Software
March 8th, 2016 by admin
February's big story in the tech world was the conflict between Apple and the FBI over the creation of a "backdoor" to retrieve encrypted data on iPhones. The government is looking for any clue as to what—or, more specifically, who—motivated Syed Farook,...
Read Full Story »
Tags: Apple, BYOD, consulting services, encryption, iOS, mobile devices, security threats
Posted in: Cyber and Data Security, Hardware and Software
March 2nd, 2016 by admin
When it’s time to upgrade employee smartphones, your business needs to worry about backing up data, clearing the memory, and figuring out the best way to get rid of the old devices. According to Business Insider, the average smartphone upgrade cycle...
Read Full Story »
Tags: Android, backup and disaster recovery, BYOD, cost savings, iOS, mobile devices
Posted in: Hardware and Software
December 10th, 2015 by admin
Apple announced the iPad Pro in September of 2015. Microsoft announced the Surface Book just a month later. Both devices are blurring the lines between tablets and laptops, offering interesting new opportunities for technology use in the workplace and...
Read Full Story »
Tags: cost savings, Mac OS, Microsoft Windows, mobile devices, productivity
Posted in: Hardware and Software
November 19th, 2015 by admin
IT professionals are more concerned than ever about malicious software infections since smart mobile devices hit the mainstream. Many businesses have been relatively open to the idea of integrating smart devices into their workflow as a way to...
Read Full Story »
Tags: Android, BYOD, iOS, mobile devices, Samsung, security threats
Posted in: Hardware and Software
October 16th, 2015 by admin
Online security breaches can be expensive and productivity-killing events. When a nefarious third party acquires an employee password, it’s no party at all.
Many online businesses have begun using Two-Step Verification, also known as Two-Factor Authentication,...
Read Full Story »
Tags: cloud platform, mobile devices, passwords, security threats, two-factor authentication
Posted in: Cyber and Data Security
September 11th, 2015 by admin
Once upon a time, IT administrators offered company-issued hardware to employees based upon something akin to Henry Ford's "Model T" approach: "You can have any equipment you want, as long as it's whatever we have for you."
In light of the...
Read Full Story »
Tags: backup and disaster recovery, BYOD, cloud platform, mobile devices, security threats, Wi-Fi
Posted in: Hardware and Software
July 30th, 2015 by admin
We've recently received quite a few questions regarding "virtual workspaces." Particularly in light of the imminent release of the next version of Windows (which, as we've discussed, won't come cheaply for enterprise users), will virtual workspaces...
Read Full Story »
Tags: cloud platform, cost savings, infrastructure, managed IT services, mobile devices
Posted in: Hardware and Software
February 12th, 2015 by admin
What was cutting-edge in the 1990s is still relevant today — at least, when it comes to Email technology. According to a new PewResearch report, 61 percent of office workers say Email is “very important” to their work productivity. That same study placed...
Read Full Story »
Tags: email, law firms, managed IT services, mobile devices, productivity
Posted in: Hardware and Software
October 31st, 2014 by admin
Small and medium-sized business (SMB) computer networks are more of a living project than a one-and-done IT expense. Network-focused IT managed services guides you through the possibilities and challenges presented by changes in personnel and office...
Read Full Story »
Tags: consulting services, managed IT services, mobile devices, Wi-Fi
Posted in: Solutions, Hardware and Software