November 22nd, 2017 by admin
After years of improving smartphone glass durability, a shift design is bringing back the perils of dropping the device only to discover the glass has cracked on impact. The newly released iPhone 8 and iPhone X aren’t doing well in drop tests, with screens...
Posted in: Hardware and Software
November 16th, 2017 by admin
Businesses use surge protectors every day without thinking about them; however, they are an incredibly important piece of technology that can make the difference between a $20.00 and a $2,000.00 equipment replacement. While uncommon, a power surge can...
Posted in: Hardware and Software
November 8th, 2017 by admin
It's inevitable: employees working hard on a time-consuming project and then out of nowhere, the lights start to flicker and the power goes out. Suddenly, those workers express their frustration by pulling out their hair because they've just lost hours'...
Posted in: Hardware and Software
October 17th, 2017 by admin
So far, 2017 has been an eventful year for increasing access to password-alternative smartphone and laptop unlocking techniques. Notably, Samsung added Face unlocking to the Galaxy S8 line and Apple introduced Face ID on the iPhone X. Of particular note,...
Posted in: Cyber and Data Security, Hardware and Software
October 10th, 2017 by admin
Wireless charging in the workplace has the potential to make it easier for your employees keep their arsenal of devices running throughout the day with fewer of those pesky low battery warnings. Until recently, wireless charging hasn't been as good at...
Posted in: Hardware and Software
September 26th, 2017 by admin
With proper planning, your business can take advantage of USB flash drive technology to increase productivity, while eliminating most of the medium's inherent risk. The USB flash drives likely lying around your business offer excellent opportunities to...
Posted in: Cyber and Data Security, Hardware and Software
September 19th, 2017 by admin
Setting up your conference room for wireless screen mirroring is the answer to employees sharing in a collective groan when it's time to connect a computer or mobile device to show a presentation. While setting up the conference room television or projector...
Posted in: Hardware and Software
September 12th, 2017 by admin
It's easy to take a functional Internet connection for granted until it's no longer working. When that Internet connection inevitably goes down, your business could be left scrambling to figure out how to keep working until service is restored. The best...
Posted in: Solutions, Hardware and Software
September 6th, 2017 by admin
Online retailers are already working on business strategies for the Thanksgiving, Black Friday, and Cyber Monday online shopping weekend months in advance. These three days are the busiest online shopping days for retailers, bringing in nearly $6 billion...
Posted in: Hardware and Software
August 29th, 2017 by admin
Adobe Flash, the web content standard the Internet loves to hate, will soon meet its ultimate demise: Adobe will finish phasing out the platform in 2020. Flash, first introduced in the early 2000s, has been on a gradual decline for almost as long as it...
Posted in: Hardware and Software
August 22nd, 2017 by admin
In July of 2017, some Windows 10 users received an error message when trying to install the Creators Update, stating, "Windows 10 is no longer supported on this PC." This first-of-its-kind problem stems from an incompatibility with a handful of Intel's...
Posted in: Cyber and Data Security, Hardware and Software
August 1st, 2017 by admin
Hijacked accounts are an IT security nightmare, so it makes sense for your company to look at new technology for better ways to keep your digital assets safe. While security professionals are working out new ways to look at what account credentials are,...
Posted in: Cyber and Data Security, Hardware and Software
July 25th, 2017 by admin
In June 2017, WikiLeaks released secret documents that exposed the tools the CIA uses to infiltrate public and private networks through routers. These documents have shined a light on how easy it is for someone to hack a router. This begs the question,...
Posted in: Cyber and Data Security, Hardware and Software
July 18th, 2017 by admin
Spending far too much money on excessively overpowered computer hardware can quickly deplete your company's IT budget, taking funding away from other important expenses. Two exciting products released in June 2017, Apple's new iMac Pro ($4,999) and Intel's...
Posted in: Hardware and Software
July 11th, 2017 by admin
If your business is using 2-factor authentication, or 2FA, methods to secure your important accounts, you may need to investigate better ways to implement the practice. Security experts widely recommend using 2FA, a system which utilizes a second security...
Posted in: Cyber and Data Security, Hardware and Software
July 5th, 2017 by admin
It happens in every office eventually: an employee is going about their workday and suddenly their computer or monitor won't turn on. Fortunately, there's gold in those unused desktops and laptops stuck in the storage closet. Aside from the computers...
Posted in: Hardware and Software
June 20th, 2017 by admin
Amazon Alexa, the voice-based intelligent personal assistant you may have seen an early adopter friend use at home, has surprising business use potential to increase productivity in the workplace. Like Apple's Siri, Google Assistant, and Microsoft's...
Posted in: Hardware and Software
June 6th, 2017 by admin
Computer memory market trends could play a role in your business’s decision on when to upgrade or replace employee computers. According to PC World, the technology research experts at Gartner predict that prices for both RAM and Solid State Drives (SSDs)...
Posted in: Hardware and Software
May 23rd, 2017 by admin
When trying to determine if a piece of technology is simply old or completely obsolete, keep in mind that there are different criteria for Android and iOS devices than for desktop and laptop computers. An employee stuck using an obsolete device is likely,...
Posted in: Hardware and Software
May 10th, 2017 by admin
It happens to everyone: You turn your computer back on after you intended to leave the office, or come in early to get a head start on a new project, only to be greeted by a 20-minute operating system (OS) update session. This common workplace frustration...
Posted in: Hardware and Software
May 3rd, 2017 by admin
Anyone who has ever lost years of work due to computer failure will tell you that backing up your devices can save you considerable heartache and frustration. Reliable, redundant, and regular data backups are your business's best strategy for disaster...
Posted in: Hardware and Software
April 19th, 2017 by admin
Samsung's March 2017 announcement that its flagship smartphone would support first-party peripheral that makes the device work like a desktop computer could mean big changes for how people look at their productivity devices. While this is not the first...
Posted in: Hardware and Software
April 11th, 2017 by admin
If your business hasn't already made the switch from Windows 10's predecessors to a new operating system, it's time to make the initiative a priority. While your IT staff doesn't need to upgrade every computer in your office, it's necessary to make sure...
Posted in: Hardware and Software
April 5th, 2017 by admin
If one of your office computers always seems to shut down or slow to a crawl at the busiest of times, you may have a case of overheating on your hands—especially if IT can't find anything wrong on the software level. Performance hiccups might seem like...
Posted in: Hardware and Software
March 28th, 2017 by admin
If the sounds of disgruntled employees complaining about poor Wi-Fi connectivity are all too familiar in your SMB, it's time to consider switching to a mesh network. Unlike traditional Wi-Fi networks that use a single point of origin and optional...
Posted in: Hardware and Software
March 21st, 2017 by admin
With a little bit of effort, your staff can reap all the benefits of a laptop, and many of the perks of a desktop, with a little bit of planning and some additional hardware. It's a common perception that laptops lead in portability, while desktops specialize...
Posted in: Hardware and Software
March 9th, 2017 by admin
Network-Attached Storage (NAS) servers are a great asset for small businesses managing data. For the uninitiated, NAS is essentially a streamlined server designed specifically for sharing files between devices. Because of their simplified...
Posted in: Hardware and Software
March 1st, 2017 by admin
When it comes to your office computers, a little bit of spring cleaning goes a long way. Sure, cleaning office computers can seem tedious. But think of it like preventative maintenance on a vehicle: In the best-case scenario, you'll never know all the...
Posted in: Hardware and Software
February 23rd, 2017 by admin
It's quite common that, over time, Windows systems accumulate a laundry list of programs that load when a user signs in. While generally benign, most of these "startup" programs are unlikely to actually benefit the user—so the computer ends up...
Posted in: Hardware and Software
February 8th, 2017 by admin
Your employees' computers may not be up to speed anymore after two or three years of use, but in many cases your staff can upgrade or tune up these devices to keep pace with work demands. Upgrades can often be purchased and installed for under $100 a...
Posted in: Hardware and Software
February 1st, 2017 by admin
Multi-tasking wizards have a secret: Modern operating systems offer a handy technique for managing multiple windows while maximizing available screen space, significantly increasing productivity. Depending on the OS, this feature may be referred to as...
Posted in: Hardware and Software
January 18th, 2017 by admin
Depending on your industry, modern virtual reality (VR) devices could offer impressive options to improve productivity. The video game industry, for one, has been a major player in pushing VR technology. Despite a handful of flops like Nintendo’s 1995...
Posted in: Hardware and Software
January 11th, 2017 by admin
For anyone unfamiliar with the Google Applications platform, Google Docs et al. are a Cloud-based spin on mainstay office suite programs that can help your staff work better together. With a zero-dollar price tag (compared with Microsoft Office's...
Posted in: Hardware and Software
January 5th, 2017 by admin
If your small-to-medium business (SMB) isn't looking at ways to increase productivity through Cloud services, you could be missing out on exciting opportunities. But while the Cloud offers countless opportunities for business expansion, it can also taking...
Posted in: Hardware and Software
December 13th, 2016 by admin
In a rare move, Samsung fully recalled and discontinued production on its previously well-reviewed Galaxy Note 7 model following several verified cases of the devices catching fire. This unexpected turn of events has left a vacuum in the large smartphone...
Posted in: Hardware and Software
December 7th, 2016 by admin
If your company’s antivirus software is letting you down, you should think twice before installing a second one on a computer: It may actually make things worse. Multiple antivirus programs working in conjunction on the same device is not a case of...
Posted in: Hardware and Software
November 11th, 2016 by admin
In September 2016, Apple announced that the iPhone 7 will not feature a 3.5mm jack—meaning anyone who wants to use standard headphones (or the credit-card scanning Square Reader) will need an adapter. Only time will tell if removing the century-old...
Posted in: Hardware and Software
October 26th, 2016 by admin
Work-disrupting messages like “please connect charger” and “plug in or find another power source” can be a huge source of frustration—not to mention a major productivity killer—for employees on the go. Nobody wants to see their phone battery go belly-up...
Posted in: Hardware and Software
October 19th, 2016 by admin
Good news: Your IT staff can stop running regular hard drive defragmentation on your office computers. Improvements in technology have rendered this decade-old practice largely irrelevant. One less thing to worry about, as far as we’re concerned. Hard...
Posted in: Hardware and Software
October 12th, 2016 by admin
While modern computers are much more stable than their ancestors, trying to get work done on a slow, malfunctioning computer is still a business world rite of passage. Troubleshooting bad behavior on your work computer can, of course, be a tedious...
Posted in: Hardware and Software
September 28th, 2016 by admin
If your staff is complaining about slow Internet access at your office, it’s time to consider how well the Wi-Fi network is configured. Slow Wi-Fi is best known, after all, for transforming an otherwise ideal work environment into a slow-boiling pot...
Posted in: Hardware and Software
September 21st, 2016 by admin
IoT devices have incredible potential to make your office more efficient. Previously we’ve discussed the caveats IoT devices bring to the workplace a few times, but today we’re going to focus on how these devices can increase productivity. It’s easy...
Posted in: Hardware and Software
September 13th, 2016 by admin
Water-resistance probably isn’t on the feature checklist for your employee smartphones—but judging by how many of these devices meet an untimely end via liquid damage, it should be. It probably doesn't come as a surprise that dropping the device...
Posted in: Hardware and Software
September 7th, 2016 by admin
Google’s Chromebook platform has the potential to replace traditional laptops and increase productivity for businesses, much like it has in the consumer market at large. For the uninitiated, Chromebooks are Cloud-oriented laptops that run most operations...
Posted in: Hardware and Software
August 30th, 2016 by admin
Those old servers your business no longer uses—and keeps running anyway—are more than just a security risk: They’re hurting your firm’s bottom line. The term comatose server describes a functional server, connected to a network, that sits idle virtually...
Posted in: Hardware and Software
August 24th, 2016 by admin
Secondary monitors have incredible potential to increase productivity in the workplace. It might not seem like much, but minimizing, maximizing, and arranging application windows on a single computer monitor can take up a significant amount of time....
Posted in: Hardware and Software
August 9th, 2016 by admin
There was a time when printers—in your office or home—were considered relatively "simple" office equipment: plug it in, connect it to the local network, and keep the ink fresh, and there wasn't much else to worry about. But times have changed. Today's...
Posted in: Cyber and Data Security, Hardware and Software
August 2nd, 2016 by admin
Not all storage devices were built to stand the test of time, so it’s important for every business to ensure its data is backed up on a reliable platform. If you’ve ever needed to reference financial records or court cases from a decade ago, you’ll...
Posted in: Hardware and Software
July 26th, 2016 by admin
Last time, we talked about several handy do-it-yourself online tools to measure your office broadband speed. If your online connections aren't quite as fast as you expected from your service provider, don't be afraid to show them the "hard numbers"...
Posted in: Hardware and Software
July 19th, 2016 by admin
How fast is your company's broadband Internet speed compared to ten years ago? Chances are that while your online connection at work back then was faster than your first home Internet service (think of that annoying dial-up modem noise), if you tried...
Posted in: Hardware and Software
July 7th, 2016 by admin
It's a fair bet that one of your employees has already shown off a trendy new wearable gadget around the office. What began with Bluetooth earpieces would branch off into smartwatches, smart glasses, wrist-worn fitness trackers, and even smart clothing...
Posted in: Hardware and Software
June 21st, 2016 by admin
More and more businesses are switching their storage solutions from hard disk drives (HDDs) to solid state drives (SSDs) for one simple reason: the appeal of faster loading times and increased productivity. However, HDDs can still be the better choice...
Posted in: Hardware and Software
June 7th, 2016 by admin
One of our pet peeves with some of our new customers is that once we come in to upgrade their IT network, they're careless about disposing their old hardware—specifically, their PC hard drives. They think that by simply deleting their existing files—email,...
Posted in: Cyber and Data Security, Hardware and Software
May 24th, 2016 by admin
Those “Upgrade to Windows 10” notifications seem to be showing up everywhere, even in the middle of a weather forecast on Iowa television. What would’ve otherwise been an embarrassing interruption turned into a watercooler moment that anyone who used...
Posted in: Hardware and Software
May 17th, 2016 by admin
Let’s talk about desktop monitors. In many companies, large or small, an onboarding employee gets whatever display hardware might already reside in their assigned cube—no matter how old it is. But like most computer products, the technology is always...
Posted in: Hardware and Software
May 11th, 2016 by admin
Smartphone users can be broken down into two camps: those who can't live without lining up to buy the latest and greatest model the day it hits the stores, and those who hold on to their tried-and-true phone until it suddenly dies one morning. There's...
Posted in: Hardware and Software
May 3rd, 2016 by admin
Today we'd like to pass along a critical security advisory to all our customers: If any of your company's Windows systems still retain Apple's QuickTime for Windows software, uninstall it immediately—as soon as you finish reading this post (if not...
Posted in: Hardware and Software
April 26th, 2016 by admin
Earlier today the cashier at the local drive-thru miskeyed the amount of cash I gave him into his register. Somewhat sheepishly, he asked if I had a smartphone so I could verify the correct amount of change. Fortunately, I never leave home without it....
Posted in: Cyber and Data Security, Hardware and Software
March 23rd, 2016 by admin
Since Apple famously introduced the Macintosh over three decades ago, Mac users have been confident that their computers are virtually immune to ransomware and other malware threats which plague their Windows counterparts. But those days are over. ...
Posted in: Cyber and Data Security, Hardware and Software
March 15th, 2016 by admin
Hackers can take advantage of a newer technology prevalent throughout your business to break into your network and compromise security: Internet of Things devices. Your business may have never considered that the handy new Smart Thermostats throughout...
Posted in: Cyber and Data Security, Hardware and Software
March 8th, 2016 by admin
February's big story in the tech world was the conflict between Apple and the FBI over the creation of a "backdoor" to retrieve encrypted data on iPhones. The government is looking for any clue as to what—or, more specifically, who—motivated Syed Farook,...
Posted in: Cyber and Data Security, Hardware and Software
March 2nd, 2016 by admin
When it’s time to upgrade employee smartphones, your business needs to worry about backing up data, clearing the memory, and figuring out the best way to get rid of the old devices. According to Business Insider, the average smartphone upgrade cycle...
Posted in: Hardware and Software
February 25th, 2016 by admin
The end is here for all versions of Microsoft’s Internet Explorer outside of the most recent version. If your business is still using older versions of the browser, it’s important to switch to a different browser—or upgrade to maintain the latest in...
Posted in: Hardware and Software
February 11th, 2016 by admin
We were as optimistic as anyone about Microsoft's long-awaited release of the Windows 10 operating system. As we discussed last May, we looked forward to real improvements—chiefly a better desktop interface—over its widely unloved predecessor, Windows...
Posted in: Hardware and Software
January 26th, 2016 by admin
The Cloud is here to stay—and growing before our eyes. Even the customer segment that the marketing world terms late adopters—the last people to "get on the boat" of tech trends—are finally taking a hard look at migrating at least some of their IT to...
Posted in: Hardware and Software
January 12th, 2016 by admin
It's been talked about everywhere from the New York Times to Men's Health and Women's Health: Sitting at a desk all day may be dangerously unhealthy. Medical studies conducted around the world support the same conclusion: When a human body...
Posted in: Solutions, Hardware and Software
December 16th, 2015 by admin
Before you take your teenage kids to see the new Steve Jobs biopic, ask them what Jobs' first successful product was. Don't be surprised if they answer "the iPod"! For most of their generation, the original Macintosh is ancient history. Today's Mac...
Posted in: Hardware and Software
December 10th, 2015 by admin
Apple announced the iPad Pro in September of 2015. Microsoft announced the Surface Book just a month later. Both devices are blurring the lines between tablets and laptops, offering interesting new opportunities for technology use in the workplace and...
Posted in: Hardware and Software
December 2nd, 2015 by admin
Your business can take a productivity hit and incur unnecessary expenses because of a very common, often overlooked problem: dust buildup in computers. Dust inside computers can decrease their efficiency and even their operational lifespans. These...
Posted in: Hardware and Software
November 19th, 2015 by admin
IT professionals are more concerned than ever about malicious software infections since smart mobile devices hit the mainstream. Many businesses have been relatively open to the idea of integrating smart devices into their workflow as a way to...
Posted in: Hardware and Software
October 27th, 2015 by admin
Now that the dust has settled around the release of Windows 10, your SMB may be looking to increase productivity by upgrading your OS. Still, you should proceed with caution. The latest version of the operating system offers a more secure computing...
Posted in: Hardware and Software
September 11th, 2015 by admin
Once upon a time, IT administrators offered company-issued hardware to employees based upon something akin to Henry Ford's "Model T" approach: "You can have any equipment you want, as long as it's whatever we have for you." In light of the...
Posted in: Hardware and Software
September 4th, 2015 by admin
In our ever-expanding universe of high-tech acronyms, perhaps one you've recently heard is IPv6. What exactly is it? Why do some IT people embrace it as the foundation of a "new Internet," while the mere mention of it gives others an instant headache?...
Posted in: Hardware and Software
August 27th, 2015 by admin
In this third installment of our blog series on Desktop-as-a-Service (DaaS) and Cloud-hosted virtual workspaces, we'd like to pass along a few pointers about when and how to plan a successful structured deployment within your organization. Everything...
Posted in: Hardware and Software
August 19th, 2015 by admin
Back in July, we talked about the emergence of Cloud-based Desktop-as-a-Service (DaaS). From overall cost to scalability, mobility, and security, more IT decision-makers are recognizing DaaS as simply a better alternative to traditional networks...
Posted in: Hardware and Software
July 30th, 2015 by admin
We've recently received quite a few questions regarding "virtual workspaces." Particularly in light of the imminent release of the next version of Windows (which, as we've discussed, won't come cheaply for enterprise users), will virtual workspaces...
Posted in: Hardware and Software
July 22nd, 2015 by admin
When we conduct our complimentary IT assessment for a prospective customer, one question we're frequently asked is "Can we do anything to cut down on the noise in our server room?" Most older office facilities in the Bay Area simply weren't designed...
Posted in: Hardware and Software
June 24th, 2015 by admin
As the Bay Area moves into the warmest months of the year, you can enjoy the summer knowing your annual home spring cleaning is behind you—when you tackled all those chores in (literally) one clean sweep over a weekend. With that taken care of, now’s...
Posted in: Hardware and Software
June 11th, 2015 by admin
April 22 marked the annual worldwide observance of Earth Day. This made us think about the role small businesses play in the "Go Green" movement. Many companies have a genuine concern for preserving our planet's natural resources—even if many hotels...
Posted in: Hardware and Software
June 4th, 2015 by admin
Let's face it—the humor on Saturday Night Live is pretty much hit-or-miss these days. But one classic SNL sketch from the late '90s remains our favorite: Nick Burns, Your Company's Computer Guy. Why are Nick's condescending remarks toward his fellow...
Posted in: Solutions, Hardware and Software
May 13th, 2015 by admin
It was about a year ago that Microsoft officially ended support (most importantly, automatic security patches) for Windows XP. Particularly for business users, running a computer on XP after April 8, 2014, became about as wise as leaving keys dangling...
Posted in: Hardware and Software
May 1st, 2015 by admin
Apple TV, typically used as a video content streaming device for Netflix, YouTube, and iTunes, is fairly common in homes across the U.S. However, this crafty little device that can fit in your palm also has some impressive applications in an office setting...
Posted in: Hardware and Software
March 12th, 2015 by admin
We've talked recently about the potential dangers of the rapidly expanding Internet of Things, or IoT. As we discussed, the IoT consists of embedded sensors collecting data from dozens of devices in your daily life—your car, your health and fitness equipment,...
Posted in: Hardware and Software
February 20th, 2015 by admin
You probably remember the 2001 blockbuster remake of Ocean's Eleven starring George Clooney and Brad Pitt. While George and Brad's grand scheme—robbing a secret multi-casino vault underneath the Las Vegas Strip—may have been pure Hollywood, a key element...
Posted in: Hardware and Software
February 12th, 2015 by admin
What was cutting-edge in the 1990s is still relevant today — at least, when it comes to Email technology. According to a new PewResearch report, 61 percent of office workers say Email is “very important” to their work productivity. That same study placed...
Posted in: Hardware and Software
February 4th, 2015 by admin
Computers have a knack for breaking at the most inconvenient time. Murphy’s Law is alive and well. But you don’t need to wait for IT repairs in order to get an employee back to work: smart techniques and planning can minimize your downtime so you can...
Posted in: Hardware and Software
December 23rd, 2014 by admin
Cloud-based applications have the potential to increase productivity for your business. By de-localizing your computing resources, your employees can benefit from ease of access, broader device compatibility, and reliance on local hardware. IT Managed...
Posted in: Hardware and Software
December 12th, 2014 by admin
It doesn’t take a psychic to know that one of your business goals is improving efficiency and productivity. You can do both with an IT managed service provider. MSPs specialize in finding technical solutions to streamline your work environment and preemptively...
Posted in: Solutions, Hardware and Software
October 31st, 2014 by admin
Small and medium-sized business (SMB) computer networks are more of a living project than a one-and-done IT expense. Network-focused IT managed services guides you through the possibilities and challenges presented by changes in personnel and office...
Posted in: Solutions, Hardware and Software
April 8th, 2014 by admin
Microsoft Corporation has just announced it will stop supporting Windows XP, one of the world's most popular and successful operating systems. Though Microsoft XP will not magically disappear from the desktops of anyone currently using it (which is...
Posted in: Cyber and Data Security, Hardware and Software
February 22nd, 2014 by admin
What is IT Standardization? Standardization refers to the general uniformity of desktops and laptops across an entire business. Ideally, all workstations and laptops should be identical (or as identical as possible), including uniform software versions...
Posted in: Hardware and Software
