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Success Stories - Testimonials
Testimonials
“Michael Price and MPA have been Carr McClellan's outside IT consultants for several years, and we cannot recommend Michael and MPA highly enough. Their expertise, responsiveness, and integrity are unmatched. Having worked with other outside IT vendors, it is clear that MPA is head and shoulders above the competition. Not only are MPA's technicians extremely knowledgeable, specifically with respect to legal technology in a law firm environment, but they are personable and able to communicate and relay complex technical information in terms non-IT personnel can clearly understand. Further, with Michael Price at the helm, every project, software upgrade, or endeavor requiring real consultation and complex consideration has been thoughtfully planned out and competently executed by MPA. We highly recommend Michael Price and MPA.”
Year first hired: 1994 Top Qualities: Great Results, Expert, High Integrity
Kellie Narayan, Human Resource Manager
Carr, McClellan, Ingersoll, Thompson & Horn
"I wanted to reach out and give some feedback.
The best word to sum up your team is AWESOME!
Thanks for everything.”
Tom McGuirk, CFP .
Martin Thomas Wealth Management, LLC.
"There are few integrators anywhere in the world providing this level of service to their customers. This linkage bespeaks a company that makes long term relationships with its clients, and which takes an almost paternal role in this relationship by monitoring a firm's critical systems on a regular basis."
John Meyer, Owner
Required Technologies
“How a business treats its small customers is often a better measure of its service than how it treats its big customers. I'm sure that Sullwold & Hughes is one of MPA's smallest customers, but we have been treated as if we were one of its most valued. MPA has always responded to our needs promptly and in a cost-efficient manner. And although we probably ask more questions per capita than other clients, MPA has cheerfully answered them all.
Of course, MPA's work has been top-notch technically as well. They have not insisted on providing a “cookie-cutter” solution based on what has worked with their other clients. Rather, they have candidly discussed potential alternatives, based on our circumstances and technology budget. We have relied on their hardware and software recommendations, and we haven't been disappointed yet."
Jim Hughes, esq.
Sullwold & Hughes (two attorney law firm)
"Thank you for all you do for us!”
Carol Benz, Principal
Bingham, Osborn, and Scarborough, LLC (wealth management – San Francisco and Menlo Park)
“….we are happy with the quality of work, support and customer service that MPA has been providing and continue to provide. I always believe that the reason why MPA-BOS relationship works is because of the professionalism and having an open communication that we have established through the years. The peace of mind that you provide with the reliable network program and 24x7x365 days monitoring of our network truly allows us to be productive, efficient and deliver quality results for our company’s business needs.
Keep up the good work.
From your satisfied and happy client,”
Ria Hoyt
Bingham, Osborn, and Scarborough, LLC (wealth management – San Francisco and Menlo Park)
"We are deeply grateful for your expert management of our computer network over the past six years.”
Vera Bennett, Senior Vice President and CFO
The Peninsula Community Foundation
"Most importantly, everything continues to go well, and I remain very pleased with my decision to work with your firm!”
Kent R. Seymour, CFA, President
Menlo Advisors LLC (one year after signing up for an MPA service program)
"All your people are nice, helpful, and prompt. MPA is great to work with -- really, you rock!"
Elana Lieberman
Elm Advisors (investment advisors)
"Greg just left here. He diagnosed a SBC problem for us because our Internet is down. Greg took the time to explain to me, in layman’s terms, how to check the router myself. So in the future I can see if the problem is internal or external, which will be of a cost savings benefit to us and help your staff save some time on the basic diagnosis.
I don’t know what kind of screening process you do for your employees, but it must be extensive. Everyone that has come out here from your company is polite, courteous, and efficient at what they do. You just have awesome employees. I hope you appreciate all of them!! Everyone I’ve met so far as been…just wonderful."
Caryn Linn, Operations Manager and Systems Administrator
Tri-County Apartment Association
“I have been very impressed with the professionalism and detailed planning that MPA puts into their work. I would definitely recommend this firm to anyone seeking to implement a large database conversion.”
Kathy Thibodeaux, Chief Executive Officer .
Tri-County Apartment Association
“You guys all did a great job and, on behalf of the firm, I send our sincere thanks.”
Michael Bradley, Managing Partner
Murphy, Pearson, Bradley and Feeney
"Your whole team has been great! If there is ever any way I can send you business, you can be sure I will!"
Jan Shoemaker, Controller
Peninsula Law Firm with 50 employees
“When I was in the office last week, Roberto did tell me they were very happy with MPA, your response has been great.”
Donna Bohling
Contract project manager
“Thank you for the email warnings about these recent viruses. [my boss..] did receive the "I love you" bug yesterday and, since we knew about it, we deleted it before she could accidentally open it. We appreciate your sharing this information with us.”
Cynthia Hunton, Office Manager
Law Firm
“I know it took a whole lot of hard work and planning to get such a smooth installation down. Let everyone else …and all at MPA …for the great work done so far.”
Roberto Irribarren, Co-founder
Medpool.com
“I just wanted to drop you a note to say what nice people you have working for you… So, you're a lucky man to have such good people on your staff and I can't wait for our new system to be up and running -- after [my boss] crashes it a few times, that is.”
Leilane, Office Manager
Sullwold & Hughes
“I just wanted to tell you that the guy you had in this morning to work on our computers really impressed me. It took him less than five minutes to fix my printing and network problem, Naomi's network problem, and Jim's problem (not sure what it was). He was very efficient and knowledgeable. Out of the all of [network support companies] we have had, I think this one is a "keeper". : )”
Glynis Krom
Medpool.com
"Our current product, which has just been released, is a revolutionary new palmtop computer called 'Pilot'... It is no small task to provide a network that can support SUN workstations, MACs and IBM compatible PCs running Microsoft Windows, DOS, Windows 95 and Windows NT... The original installation of the network was well planned and very smooth and not like the negative network experiences all of us had seen at other companies in the Valley. The network has been working fine for the last three years."
Greg Kucala
US Robotics, Palm Computing Division
"I had been considering networking our facility for more than three years and had met with three or four other firms during the course of that time. Am I glad we waited!! I had heard the numerous horror stories regarding network installations and the added problems it created for the network 'supervisor' and I am happy to report that I am still as sane as the day we started."
Rose Ford
Jerome E. Robertson & Associates
"The installation of our Novell Network was the smoothest thing I've ever seen, despite adapting to our system which was already in place. Any problems that arose after the installation were responded to literally within minutes and, to my amazement, most problems were resolved by phone or modem within minutes after contact. Michael Price really does take responsibility for everything.'"
Scott Brunello
LeBoulanger
"Your team has continued to respond quickly whenever we call. The network has been live for 6 months with no downtime. My client is extremely pleased with the network and I believe they have received excellent value for their investment."
Donna Bohling
Business and Information Systems Consulting
"There are few integrators anywhere in the world providing this level of service to their customers. This linkage bespeaks a company that makes long term relationships with its clients, and which takes an almost paternal role in this relationship by monitoring a firm's critical systems on a regular basis."
John Meyer, Owner
Required Technologies
"We have repeatedly relied on you for high levels of performance with unreasonable time frames and you have never let us down. We know we can always depend on your group."
Paul H. Hyde
Computervision Services
"Michael Price has always been available and prompt whenever we experienced systems problems or requested software modifications. He has always delivered what he said he would deliver."
Lourdes G. Lew, Vice President
Security Pacific Merchant Bank
"You and your associates have been so helpful and reassuring in taking us into the world of networking computers. There didn't seem to be any combination of things we wanted out of our system that you couldn't figure a way to make it work."
Lola M. Fullerton, CFO
San Miguel U.S.A., Inc.
"The first problem you tackled was a problem that our in-house people and the vendor (IBM) were not able to resolve during weeks of theories and finger pointing. We were pleasantly surprised when your organization solved this problem in about an hour."
Robert Gordon
ARCO Products Company
"On behalf of the Lillehammer Police Department, I would like to thank you for your professional assistance during the 1994 Olympic Winter Games. Computers are vital to our effort. Your installation and consulting assistance has been appreciated."
Gudbrandsdal Police Department,
Lillehammer, Norway
"It was essential to us that there be no interference with our management of the $1 billion Vanguard Equity Income Fund during the installation of our network. Although we looked at 10 other vendors, none of them gave us this level of comfort."
Roger D. Newell, Chairman
Newell Associates
"We turned to Michael Price to help us with our growing pains."
Rob Schwei
McAfee Associates
“… In desperation we called your team in. MPA discovered the backup system never worked the one the support people sold us. The hard drives had not been setup right, you could not get data off the drives, and it looked for a time like the situation was desperate. We almost lost ALL of our documents and databases and accounting data since the backup tapes were blank. That would have been a disaster. Your people worked around the clock for days and got us back up. You pieced together most of our data. You rebuilt the server from scratch. You set it up perfectly so I could take care of it. You hung in there to work out the bugs. You pointed out that we needed a second server to balance the load. You installed the second server as well. You were right we have had very little server maintenance since then.”
Debbi Harman, Office Manager
Boston Scientific Quanam
“CONGRATULATIONS on the 25th anniversary of MPA. That’s quite an accomplishment for here in Silicon Valley … where companies come and go!”
Bobbi Dolan
Executive Assistant to B. J. Cassin
“I worked on a project last month with [one of your engineers] at Owen Wickersham and I just wanted to tell what a pleasure it was to work with someone so professional and on top of things. After ten years of training in law firms I have to say he is one of the best outside consultants I've worked with.”
Ray Morgovan, Principal
Like a Lawyer, Sausalito
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