Desktop Support and Management
Microsoft’s historical mission was "To put a computer on every desk." In contrast, MPA Networks' goal is to have that computer on that desk do something of value, over and over again.
Computers are the medium through which much modern business is conducted and must therefore be reliable, easy to use, and contribute to greater business productivity.
MPA provides clients with a complete workstation support and management solution for every computer in the organization. MPA uses the best tools and proactive service processes to ensure that client computers are functioning properly, tuned, and protected from threats. MPA proactively manages clients’ computers throughout the day and night, every day of the month.
Of course you know sometimes that's not enough. When your employees need more help, our industry-leading service team is available to help, ensuring your team members get immediate response to stay productive. The Reliable Networks Managed Services Program includes web-based trouble ticket and project management where individual users may submit service requests, track ticket progress, and influence priority of scheduling.
MPA serves clients in the San Francisco Bay Area, San Jose, and San Mateo County.
From our clients ...
“You will laugh but your response time is faster than our own internal group's. We really appreciated it when MPA advised and acted on the Nimda virus attack in September before our own IT group even reported it.”
Debbi Harman, Office Manager
Boston Scientific Quanam